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Request for repair service conveniently online for your LG products. Request for repair service conveniently online for your LG products.

Request a Repair

Need a repair for your LG product? Request repair service conveniently online.

Once your repair is requested, an LG support agent will be in contact to arrange and confirm your repair details.

*Required fields

Step 1.Select Your Product
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If you cannot find the model you are looking for, please  contact us.

Model Number is required. No suggestion found. Re-try to enter your Model number or select your product category.
Please choose an item from the list below
Model Number Product

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    Find my model #?
    Product is required.
    Product type is required.
    Model Number is required.
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    Enter Model Number or Select by Product Category*Required field
    Serial Number (or IMEI/MEID) is required. Serial Number ( or IMEI/MEID ) invalid. Please note, your serial number range is not eligible for our flat rate program. Please contact our call center at 1-888-542-2625 to book an out of warranty service call.
    Find my serial #?
    Purchased Date is required. Valid Purchased Date is required.
    {model display name}
    • Warranty Info :
    • Serial Number :
    • Purchased Date :
    Warranty Expired?
    Let`s Troubleshoot It may save you a repair cost.
    Purchase Repair Service Purchase and Schedule your Out of Warranty repair at LG Repair Solutions.
    Call Now! 800-243-0000

    This product is not currently available for online repair requests.
    Please Chat or Email for further assistance.

    All Mobile Device repair requests are processed through our LG Mobile Repair site.
    Continue to LG Mobile Repair

    First class Customer Care Experience

    LG Your product qualifies for the LG VIP Customer Care program Call our special LG VIP customer support representative number 855-400-4642 to set up your repair service

    If you are unsure of your warranty status, refer to the Owner's Manual or in-box packaging for the product Warranty Statement. Be sure to have your date of purchase available for warranty confirmation.

    Business Product repair requests can be handled using the following methods:
    Request RA Request SWAP (888) 865-3026

    Unfortunately, your selected product 65EG9600 is unavailable to schedule your repair service at this moment.
    However, you are able to contact us 855-400-4640 to get any support.
    Unfortunately, your selected product 65EG9600 is unavailable to schedule your repair service at this moment.
    However, you are able to contact us 855-400-4640 to get any support.     cs-schedule-your-repair-type-unavailable-product-business

    Step 2.Product-Issue
    Edit

    2-3.Issue Details

    Choose symptoms from the drop-downs, and provide a detailed description of the issue.

    Select your topic is required.
    Select sub topic is required.
    Select detail topic is required.

    There is no symptom data with the model. Click the Next button to continue the remaining steps.

    Description is required.
    Characters left : 1000 / 1002
    2-4.Upload Proof of Purchase

    If using the webcam feature, you may be prompted by your browser to allow access.

    The format of the file you've attached is not supported. Attachment File size over.
    File must be less than 12MB. Allowed file types :
    jpeg, jpg, gif, pdf, png, tif, zip.
    My Symptom
     >  > 
    Description
    Attachment
    Attachment
    Captured Image

    Step 3. Contact Information
    Edit

    Name is required.
    Last Name is required.
    Mobile Phone is required. Valid Mobile Phone Number is required.
    Telephone Number is required. Valid Telephone Number is required.
    Country is required.
    City is required.
    Street is required.
    Email Account is required. Email Address Invalid. Email already exists, Please try again.
    Privacy Policy
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    Customer Name
    Address
    Telephone
    Mobile Phone
    Email

    Step 4. Request a Repair Review

    Please review your Repair Request. Select edit to change your information. Select submit to request repair service.

    Submit

    Contact

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    SUPPORT
    Need information? Got a question? We can help!
    Whether you need to register a product or need to talk to an LG product support specialist, finding answers and information here is a breeze. Simply browse our online offerings for everything from owner's manuals to software updates and warranty information. LG customer support is just a call or an email away!
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