Help library: Help library: [LG Smart TV] Steps to Download, Install, and Remove Apps

<div oncontextmenu="return false" onselectstart="return false" ondragstart="return false" >
	<html lang="en">
<head>
  <meta charset="utf-8"/>
  <meta http-equiv="X-UA-Compatible" content="IE=edge"/>
  <meta name="viewport" content="width=device-width"/>
  <style type="text/css">
    @import url(https://fonts.googleapis.com/earlyaccess/notosanskr.css);

.tal {
      text-align: left !important;
    }

.ml-1 {
      margin-left: 20px !important;
    }

.mt-1 {
      margin-top: 10px !important;
    }

.mt-2 {
      margin-top: 20px !important;
    }

.mb-0 {
      margin-bottom: 0 !important;
    }

caption {
      overflow: hidden;
      width: 1px;
      height: 1px;
      margin: 0;
      padding: 0;
      font-size: 1px;
      text-indent: -9999px;
    }

.content-service-view {
      font-family: 'Noto Sans', 'Noto Sans KR', sans-serif;
      font-size: 14px;
      line-height: 1.6;
    }

.content-service-view .lg-red {
      color: #ec455a;
    }

.content-service-view strong {
      font-weight: 600;
    }

.content-service-view p {
      margin: 0 0 10px 0;
      padding: 0;
      color: #333;
    }

.content-service-view .txt-idt {
      margin-left: 1.14em !important;
      text-indent: -1.14em;
    }

.content-service-view .txt-idt * {
      text-indent: 0;
    }

.content-service-view .iframe-wrap {
      margin-top: 15px;
    }

.content-service-view .iframe-wrap iframe {
      width: 640px;
    }

#contentsViewer .content-service-view .iframe-wrap iframe {
      height: 360px !important;
    }

.content-service-view .info-subject {
      margin: 0 0 15px;
      padding: 0;
      font-size: 20px;
      color: #444;
      line-height: 1.5;
    }

#contentsViewer .content-service-view .info-subject {
      margin: 0;
      padding: 0 0 15px;
    }

.content-service-view .tit {
      position: relative;
      margin: 60px 0 15px 0;
      padding: 0;
      font-weight: 600;
      font-size: 22px;
      color: #444;
      line-height: 1.5;
    }

.content-service-view .tit:before {
      content: "";
      overflow: hidden;
      position: absolute;
      left: 0;
      top: -8px;
      width: 25px;
      height: 3px;
      background: #ec455a;
    }

.content-service-view .tit:first-child {
      margin-top: 0;
    }

.content-service-view .info-subject+.tit {
      margin-top: 40px;
    }

.content-service-view .sub-tit {
      position: relative;
      margin: 60px 0 10px;
      padding: 0 0 0 22px;
      font-size: 17px;
      font-weight: 500;
      line-height: 1.5;
    }

.content-service-view .sub-tit:before {
      content: "";
      overflow: hidden;
      position: absolute;
      left: 0;
      top: 5px;
      width: 18px;
      height: 18px;
      border-radius: 50%;
      background: #999 url(https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=CYfUaCPKDZkbFewB3OjoAA&amp;portalId=P1) no-repeat 4px 50%;
      background-size: 10px;
    }

.content-service-view .sub-tit:first-child,
    .content-service-view .tit+.sub-tit {
      margin-top: 20px;
    }

.content-service-view .sub-tit .num {
      display: block;
      position: absolute;
      left: 0;
      top: 5px;
      width: 17px;
      height: 17px;
      text-align: center;
      border-radius: 50%;
      font-size: 11px;
      color: #fff;
      background: #999;
    }

.content-service-view .info-tit {
      margin: 20px 0 0;
      padding-left: 20px;
      font-size: 15px;
      font-weight: 500;
      background: url(https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=81CJtgOoS8EBzjcpk4oCvA&amp;portalId=P1) no-repeat 0 5px;
      background-size: 15px;
    }

.content-service-view .info-desc {
      margin: 0.3em 0 0.5em;
      font-weight: 500;
      color: #000;
    }

.content-service-view .info-desc.idt {
      margin-left: 18px;
      text-indent: -18px;
    }

.content-service-view .img-only {
      margin: 0 0 20px;
    }

.content-service-view .img-only img {
      max-width: 100%;
      margin-bottom: 15px;
    }

.content-service-view .img-only img:last-child {
      margin-bottom: 0;
    }

.content-service-view .img-box {
      margin: 15px 0;
      font-size: 0;
      line-height: 0;
    }

.content-service-view .img-box a {
      font-size: 0;
      line-height: 0;
    }

.content-service-view ol,
    .content-service-view ul {
      margin: 0 0 20px;
      padding: 0;
      list-style: none;
    }

.content-service-view .cause-list {
      margin-top: 0;
    }

.content-service-view .cause-list>li {
      position: relative;
      margin-top: 5px;
      padding-left: 10px;
      line-height: 1.5;
    }

.content-service-view .cause-list>li:before {
      content: "";
      position: absolute;
      left: 0;
      top: 9px;
      overflow: hidden;
      width: 3px;
      height: 3px;
      border-radius: 50%;
      background: #000;
    }

.content-service-view .bul-list {
      margin-top: 15px;
    }

.content-service-view .bul-list li {
      position: relative;
      margin-top: 7px;
      padding-left: 10px;
      line-height: 1.5;
    }

.content-service-view .bul-list li:before {
      content: "";
      position: absolute;
      left: 0;
      top: 9px;
      overflow: hidden;
      width: 4px;
      height: 4px;
      border-radius: 50%;
      background: #ec455a;
    }

.content-service-view .link-list {
      margin-top: 10px;
    }

.content-service-view .link-list li {
      display: table;
      box-sizing: border-box;
      width: 100%;
      margin-top: 10px;
      padding: 8px 15px;
      border-radius: 8px;
      box-shadow: 2px 4px 16px 1px rgba(0, 0, 0, 0.14);
    }

.content-service-view .link-list li .link-tit {
      display: table-cell;
      padding-right: 5px;
      font-weight: 600;
      vertical-align: middle;
    }

.content-service-view .link-list li .right {
      display: table-cell;
      text-align: right;
    }

.content-service-view .link-list li .ver {
      display: inline-block;
      margin-top: 5px;
      color: #999;
    }

.content-service-view .link-list li .right a {
      margin-left: 10px;
    }

.content-service-view .tbl-scroll {
      position: relative;
      overflow-x: auto;
      margin: 0 0 15px;
    }

.content-service-view .tbl-scroll table {
      border-collapse: collapse;
    }

.content-service-view .tbl-scroll th,
    .content-service-view .tbl-scroll td {
      padding: 7px;
      border: 1px solid #ccc;
      text-align: center;
      white-space: nowrap;
      vertical-align: middle;
      font-size: 14px;
      line-height: 1.6;
    }

.content-service-view .tbl-scroll th {
      font-size: 15px;
      font-weight: 600;
      background: #ddd;
    }

.content-service-view .tbl-scroll td p {
      margin-bottom: 0;
    }

.content-service-view [class^="icon-"] {
      display: inline-block;
      overflow: hidden;
      width: 14px;
      height: 14px;
      text-indent: -5000px;
      margin-right: 2px;
      vertical-align: -2px;
      background-image: url(https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=e6Br68S0ipa4zVZ3ZhqQ&amp;portalId=P1);
      background-size: 100%;
    }

.content-service-view .icon-down {
      background-image: url(https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=cSrRVKKz6eHJNHzIRgzWA&amp;portalId=P1);
    }

.content-service-view [class^="btn0"] {
      display: inline-block;
      height: 32px;
      padding: 0 15px;
      border: 1px solid #ec455a;
      border-radius: 18px;
      text-decoration: none;
      font-size: 14px;
      color: #ec455a;
      line-height: 2;
      background: #fff;
    }

.content-service-view .btn01:hover {
      color: #fff;
      background: #ec455a;
    }

.content-service-view .link-btn {
      display: inline-block;
      height: 32px;
      margin-top: 5px;
      padding: 0 15px;
      border: 1px solid #d2d2d7;
      border-radius: 18px;
      text-decoration: none;
      font-size: 14px;
      color: #ec455a;
      line-height: 2;
      background: #fff;
    }

.content-service-view .link-btn:hover {
      border-color: #ec455a;
    }

.content-service-view .link-txt {
      display: inline-block;
      text-decoration: underline;
      vertical-align: top;
      color: #ec455a;
    }

.content-service-view .tip-box {
      margin: 15px 0 25px;
      padding: 20px 22px 10px;
      border: 2px solid #ddd;
      border-radius: 8px;
    }

.content-service-view .tip-box .tip-tit {
      display: block;
      position: relative;
      padding-left: 22px;
      font-size: 15px !important;
      color: #222;
    }

.content-service-view .tip-box .tip-tit:before {
      content: "!";
      position: absolute;
      left: 0;
      top: 5px;
      width: 16px;
      height: 16px;
      border-radius: 50%;
      text-align: center;
      font-size: 11px;
      color: #fff;
      background: rgb(192, 192, 192);
    }

.content-service-view .tip-box p {
      margin-top: 1em;
      color: #ec455a !important;
    }

.content-service-view .tip-box strong {
      font-size: 14px;
    }

.content-service-view .tip-box>p>strong {
      color: #ec455a !important;
    }

.content-service-view .tip-box .con-view {
      margin: 1em 0 15px;
      color: #333;
    }

.content-service-view .tip-box .bul-list {
      margin-bottom: 15px;
    }

.content-service-view .txt-box {
      max-width: 600px;
    }

.content-service-view .txt-box+.txt-box {
      margin-top: 25px;
    }

.content-service-view .txt-box h4 {
      margin: 0;
      padding: 6px;
      text-align: center;
      font-size: 18px;
      font-weight: 600;
      background: #ddd;
    }

.content-service-view .txt-box ul {
      margin: 0 7px;
    }

.content-service-view .txt-box li {
      display: flex;
      flex-wrap: wrap;
      padding: 5px;
      border-bottom: 1px solid #ddd;
    }

.content-service-view .txt-box li div {
      flex: 1 1 50%;
    }

.content-service-view .txt-box li span {
      display: block;
      position: relative;
      padding-left: 10px;
      font-size: 16px;
      font-weight: 600;
    }

.content-service-view .txt-box li span:before {
      content: "";
      position: absolute;
      left: 0;
      top: 10px;
      overflow: hidden;
      width: 4px;
      height: 4px;
      border-radius: 50%;
      background: #000;
    }

.content-service-view .txt-box li p {
      margin: 0;
      padding: 0 0 0 10px;
      font-size: 15px;
    }

.content-service-view .img-banner {
      margin-top: 2em;
    }

.content-service-view .img-banner .mo {
      display: none;
    }

.content-service-view .img-banner .pc {
      display: block;
      position: relative;
      height: 168px;
      margin-right: 175px;
      background: #e9ecf1 url(https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=EYElckJimMpH2v7UAxQSvw&portalId=P1) no-repeat 0 50%;
      background-size: contain;
    }

.content-service-view .img-banner .pc a {
      position: absolute;
      top: 0;
      right: -175px;
    }

.content-service-view .img-banner .pc a img {
      -webkit-box-shadow: 2px 2px 5px 0px rgba(118, 118, 118, 1);
      -moz-box-shadow: 2px 2px 5px 0px rgba(118, 118, 118, 1);
      box-shadow: 2px 2px 5px 0px rgba(118, 118, 118, 1);
    }

.content-service-view .ir-hidden {
      position: absolute;
      margin: -1px;
      width: 1px;
      height: 1px;
      padding: 0;
      border: 0;
      white-space: nowrap;
      overflow: hidden;
      clip: rect(0, 0, 0, 0);
      clip-path: inset(50%);
    }

.content-service-view .mobile-txt {
      display: none;
      margin-top: -10px;
      padding-left: 20px;
      color: #999;
      background: url(https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=Xw5rvb0UTyjfo1LwHfIJ7w&amp;portalId=P1) no-repeat 0 5px;
      background-size: 15px;
    }

.content-service-view .help-txt {
      position: relative;
      margin: 30px 0 0;
      padding: 0 0 0 15px;
      font-size: 13px;
      color: #666;
    }

.content-service-view .help-txt:before {
      content: '＊';
      position: absolute;
      left: 0;
      top: -1px;
      font-size: 12px;
      font-weight: 600;
      color: #ec455a;
    }

@media screen and (max-width: 768px) {
      .content-service-view img {
        max-width: 100% !important;
      }

.content-service-view .mobile-txt {
        display: block;
      }

.content-service-view .iframe-wrap {
        position: relative;
        overflow: hidden;
        height: 0;
        padding-top: 30px;
        padding-bottom: 56.25%;
      }

.content-service-view .iframe-wrap iframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 90% !important;
      }

#contentsViewer .content-service-view .iframe-wrap iframe {
        height: 90% !important;
      }

.content-service-view .iframe-wrap+.tit {
        margin-top: 0;
      }

.content-service-view .img-banner .mo {
        display: block;
      }

.content-service-view .img-banner .mo img {
        width: 100%;
      }

.content-service-view .img-banner .pc {
        display: none;
      }
    }

[dir="rtl"] .content-service-view .tit:before {
      left: auto;
      right: 0;
    }

[dir="rtl"] .content-service-view .sub-tit {
      padding: 0 22px 0 0;
    }

[dir="rtl"] .content-service-view .sub-tit:before {
      left: auto;
      right: 0;
    }

[dir="rtl"] .content-service-view .sub-tit .num {
      left: auto;
      right: 0;
    }

[dir="rtl"] .content-service-view .cause-list>li:before {
      left: auto;
      right: 0;
    }

[dir="rtl"] .content-service-view .info-tit {
      padding-left: 0;
      padding-right: 20px;
      background-position: 100% 5px;
    }

[dir="rtl"] .content-service-view .info-desc.idt {
      margin-left: 0;
      margin-right: 18px;
      text-indent: -18px
    }

[dir="rtl"] .content-service-view .txt-idt {
      margin-left: 0 !important;
      margin-right: 16px;
    }

[dir="rtl"] .content-service-view .cause-list>li {
      padding-left: 0;
      padding-right: 10px;
    }

[dir="rtl"] .content-service-view .bul-list li {
      padding-left: 0;
      padding-right: 10px;
    }

[dir="rtl"] .content-service-view .bul-list li:before {
      left: auto;
      right: 0;
    }

[dir="rtl"] .content-service-view .tip-box .tip-tit {
      padding-left: 0;
      padding-right: 20px;
    }

[dir="rtl"] .content-service-view .tip-box .tip-tit:before {
      left: auto;
      right: 0;
    }

[dir="rtl"] .content-service-view .tbl-scroll td.tal {
      text-align: start !important;
    }

[dir="rtl"] .content-service-view .txt-box li span {
      padding-left: 0;
      padding-right: 10px;
    }

[dir="rtl"] .content-service-view .txt-box li span:before {
      left: auto;
      right: 0;
    }

[dir="rtl"] .content-service-view .txt-box li p {
      padding: 0 10px 0 0;
    }

[dir="rtl"] .content-service-view .mobile-txt {
      padding-left: 0;
      padding-right: 20px;
      background-position: 100% 5px;
    }

[dir="rtl"] .content-service-view .link-list li .right {
      text-align: end;
    }

[dir="rtl"] .content-service-view .help-txt {
      padding: 0 15px 0 0;
    }

[dir="rtl"] .content-service-view .help-txt:before {
      left: auto;
      right: 0;
    }

.content-service-view .cs-accordion {
      margin-top: 30px;
      border-top: 2px solid #222;
    }

.content-service-view .cs-accordion .acc-item {
      border-bottom: 1px solid #ddd;
    }

.content-service-view .cs-accordion .acc-item .heading-btn {
      margin: 0;
      padding: 0;
    }

.content-service-view .cs-accordion button {
      border: 0 none;
      border-radius: 0;
      background-color: transparent;
      cursor: pointer
    }

.content-service-view .cs-accordion button:focus,
    .content-service-view .cs-accordion button:hover {
      text-decoration: none;
    }

.content-service-view .cs-accordion button.accordion-trigger {
      position: relative;
      display: block;
      width: 100%;
      padding: 16px 40px 16px 15px;
      text-align: start;
      color: #000;
      font-weight: bold;
      font-size: 14px;
      line-height: 22px;
      word-break: break-all;
    }

.content-service-view .cs-accordion button.accordion-trigger[aria-expanded=false] .accordion-title {
      max-height: calc(24px * 2);
      overflow: hidden;
      text-overflow: ellipsis;
      display: -webkit-box;
      -webkit-line-clamp: 2;
      -webkit-box-orient: vertical;
    }

.content-service-view .cs-accordion button.accordion-trigger::after {
      display: block;
      position: absolute;
      top: 22px;
      right: 12px;
      width: 6px;
      height: 6px;
      border-top: 1px solid #000;
      border-right: 1px solid #000;
      transform: rotate(314deg);
      transition: transform .3s ease;
      transform-origin: 5px 2px;
      content: '';
    }

.content-service-view .cs-accordion button.accordion-trigger[aria-expanded=false]::after {
      transform: rotate(134deg);
    }

.content-service-view .cs-accordion .accordion-panel {
      padding: 0 15px 25px 15px;
    }

@media screen and (min-width:769px) {
      .content-service-view .cs-accordion button.accordion-trigger {
        padding: 25px 125px 25px 15px;
        font-size: 16px;
      }

.content-service-view .cs-accordion button.accordion-trigger::after {
        top: 50%;
        right: 50px;
        width: 10px;
        height: 10px;
        margin-top: -5px;
        transform-origin: 7px 4px;
      }

.content-service-view .cs-accordion .accordion-panel {
        padding: 0 125px 25px 15px;
      }
    }
  </style>

</head>

<body >
  
<div class="content-service-view">
    <p class="info-desc">
      To enjoy broadcasting services, movies, streaming, and various other entertainment options on your LG Smart TV,
      you can install apps from the LG Content Store or the APPS menu on your TV.<br/>
      If you cannot find the app you are looking for, please check your network settings and your LG service country
      settings.<br/>
      If you encounter issues installing apps due to limited storage space, consider deleting apps you no longer
      need.<br/>
      Also check if your TV’s specifications meet the app’s requirements.<br/>
      To install an app, you must have an internet connection and agree to the app's user agreements.<br/>
      If your issue remains unresolved after following this guide, please contact LG support for assistance.

</p>    
<h2 class="tit">Try this</h2>
    
<h3 class="sub-tit">First, check your TV’s internet connection</h3>
    <p><strong>webOS 6.0 ~ 25 (Models released between ’21 &amp; ’25)</strong> Remote control [Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/>] button - [All
      Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=fFWgO0r4Xbo0wMvq9QBbHg&amp;portalId=P1" alt="All Settings icon"/>] - [General] - [Network] – Select either wired or wireless network</p>    <p><strong>webOS 5.0 (Models released in ’20)</strong> Remote control [Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/>] button - [All Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=fFWgO0r4Xbo0wMvq9QBbHg&amp;portalId=P1" alt="All Settings icon"/>] -
      [Connection] - [Network connection settings] - Select either wired or wireless network</p>    <p><strong>webOS 4.5 (Models released in ’19)</strong> Remote control [Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/>] button - [All Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=fFWgO0r4Xbo0wMvq9QBbHg&amp;portalId=P1" alt="All Settings icon"/>] -
      [Connection] - Select either wired or wireless network</p>    <p>w<strong>ebOS 4.0~ (webOS models released in ’18 or earlier)</strong> Remote control [Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/>] button - [All
      Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=fFWgO0r4Xbo0wMvq9QBbHg&amp;portalId=P1" alt="All Settings icon"/>] - [Network] - Select either wired or wireless network</p>
    
<div class="cs-accordion">
      
<div class="acc-item">
        
<h4 class="heading-btn">
          <button class="accordion-trigger" id="accodionid-1-1" aria-expanded="false" aria-controls="sect-1-1" type="button">
            
<span class="accordion-title">How to install apps</span>
          </button>
        </h4>
        
<div class="accordion-panel" id="sect-1-1" role="region" aria-labelledby="accodionid-1-1" hidden="">
          
<h3 class="sub-tit">How to install apps on WebOS 24/25 TV (Models released from ’24 onward)</h3>
          <p class="txt-idt">1. Press the Home[<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BXGkIYYBhPZuGKIwY1HL7Q&amp;portalId=P1" alt="home icon"/>] button on your remote control. Select the [APPS] menu.</p>
          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=xYQsEUmcmIYtPCHRFGVnA&amp;portalId=P1" alt="After pressing the Home button on the remote control, the Apps menu is selected on the TV."/></div>
          <p class="txt-idt">2. Select the magnifying glass icon on the top right.</p>          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=9ZMJXc06nRfy4PRhFWBj2w&amp;portalId=P1" alt="A pointer is selecting the magnifying glass icon on the top right of the TV screen."/></div>
          <p class="txt-idt">3. Enter the name of the app you are searching for. Then, select the [Search] button.</p>          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=KsNPqd18cVSAQbs0L1klTQ&amp;portalId=P1" alt="After entering the name of the app in the search box, the search button is being selected."/></div>

<h3 class="sub-tit">How to install apps on webOS released before 2023</h3>
          <p>
            Models released after 2020 (webOS 5.0 onward): Remote control home[<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BXGkIYYBhPZuGKIwY1HL7Q&amp;portalId=P1" alt="home icon"/>] button → Search for app → Install<br/>
            Models released before 2019 (webOS 4.5 and earlier): Remote control home[<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BXGkIYYBhPZuGKIwY1HL7Q&amp;portalId=P1" alt="home icon"/>]button → Run LG Content Store →
            Search for app → Install
          </p>          <p><strong>※ App installation may be limited on models released before 2015.</strong></p>
        </div>
      </div>
      
<div class="acc-item">
        
<h4 class="heading-btn">
          <button class="accordion-trigger" id="accodionid-1-2" aria-expanded="false" aria-controls="sect-1-2" type="button">
            
<span class="accordion-title">How to edit the apps list (delete or move apps)</span>
          </button>
        </h4>
        
<div class="accordion-panel" id="sect-1-2" role="region" aria-labelledby="accodionid-1-2" hidden="">
          <p class="txt-idt">1. Select the app you wish to move or delete. Long press the remote control wheel [OK]
            button to enter app editing mode.</p>          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=dCRlaXek1xI2Zwho4nPIQ&amp;portalId=P1" alt="After selecting the app to move or delete, long press the remote control wheel [OK] button to enter app
              editing mode."/></div>
          
<div class="tip-box">
            <strong class="tip-tit">Note</strong>
            
<div class="con-view">
              
<ul class="cause-list">
                
<li><strong>You can delete apps in App Edit mode by selecting the dustbin icon[<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=6JtziXF4zWLLaLxCbWENjQ&amp;portalId=P1" alt="the dustbin icon"/>] above the selected
                    app.</strong></li>
                
<li><strong>You can rearrange apps in App Edit mode by selecting an app.</strong></li>
                
<li>Select [Reset Editing Apps] to reset the order of apps.</li>
              </ul>
            </div>
          </div>
          
<h3 class="sub-tit">How to edit the Apps list (delete apps) on webOS released before 2023</h3>
          <p>
            Models released after 2020 (webOS 5.0 onward): Remote control home[<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BXGkIYYBhPZuGKIwY1HL7Q&amp;portalId=P1" alt="home icon"/>] button → Select app to delete and long
            press wheel [OK] button → Delete<br/>
            Models released before 2019 (webOS 4.5 and earlier): Remote control home[<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=BXGkIYYBhPZuGKIwY1HL7Q&amp;portalId=P1" alt="home icon"/>] button → Run LG Content Store →
            Select app to delete and long press wheel [OK] button → Delete
          </p>          <p><strong>※ This function may not be supported on models released before 2015.</strong></p>
        </div>
      </div>
      
<div class="acc-item">
        
<h4 class="heading-btn">
          <button class="accordion-trigger" id="accodionid-1-3" aria-expanded="false" aria-controls="sect-1-3" type="button">
            
<span class="accordion-title">Check your TV’s LG Services Country (Location) setting</span>
          </button>
        </h4>
        
<div class="accordion-panel" id="sect-1-3" role="region" aria-labelledby="accodionid-1-3" hidden="">
          
<h3 class="sub-tit">Navigating to [LG Services Country] setting</h3>

<p><strong>[WebOS22 / 23 released from ’22 onward]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General]
            → [System] → [Location] → [LG Services Country]</p>          <p><strong>[WebOS6.0 released in ’21]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General]→ [System] →
            [Location] → [LG Services Country]</p>          <p><strong>[WebOS4.5 released in ‘19]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General] → [Location]
            → [LG Services Country]</p>          <p><strong>[WebOS4.0 released in ‘18]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General] → [Location]
            → [LG Services Country]</p>          <p><strong>[WebOS3.5 released in ’17]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General] → [Location]
            → [LG Services Country]</p>          
<h3 class="sub-tit">How to check LG Services Country setting on WebOS 24/25 TV (Models released from ’24
            onward)</h3>
          <p class="txt-idt">1. Press the Settings button [<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/>] on your remote control. Select the All Settings [<img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=fFWgO0r4Xbo0wMvq9QBbHg&amp;portalId=P1" alt="All Settings icon"/>] icon
            on the top left
            of the quick menu.</p>
          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=6uU15qoz2KziOEslP2rVw&amp;portalId=P1" alt="The All Settings icon on the top left of the quick menu is being selected using a pointer."/></div>
          <p class="txt-idt">2. Select the [General] tab, then [System].</p>          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=HL8hGH2ub8M2iTakkcL1w&amp;portalId=P1" alt="After selecting the General tab, select the System menu."/></div>
          <p class="txt-idt">3. Select [Location].</p>          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=dvINtO6Wn8yl40NUFDZ3A&amp;portalId=P1" alt="The Location settings is being selected on the TV."/></div>
          <p class="txt-idt">4. Verify that your [LG Services Country] is set to the country you selected during
            registration.<br/>
            If it is set to [Other], you may encounter issues with app installation.
          </p>          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=4PgDuq6OvtxmW0zLfvMLhw&amp;portalId=P1" alt="The user is in TV location settings to check the LG services country."/></div>
        </div>
      </div>
      
<div class="acc-item">
        
<h4 class="heading-btn">
          <button class="accordion-trigger" id="accodionid-1-4" aria-expanded="false" aria-controls="sect-1-4" type="button">
            
<span class="accordion-title">How to reset your TV</span>
          </button>
        </h4>
        
<div class="accordion-panel" id="sect-1-4" role="region" aria-labelledby="accodionid-1-4" hidden="">
          
<h3 class="sub-tit">Caution regarding reset</h3>
          <p>
            If you are unable to install apps after following the steps mentioned above, you may consider resetting your
            TV.
          </p>          <p><strong>※ Please note that resetting your TV will erase all account settings and delete installed
              apps.</strong></p>
          
<h3 class="sub-tit">How to reset Smart TV by year of release</h3>
          <p><strong>[WebOS22 / 23 released from ’22 onward]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General]
            → [System] → [Reset to Initial Settings]</p>          <p><strong>[WebOS6.0 released in ‘21]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General] → [System] →
            [Reset to Initial Settings]</p>          <p><strong>[WebOS4.5 released in ‘19]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General] → [Reset to
            Initial Settings]</p>          <p><strong>[WebOS4.0 released in ‘18]</strong> Remote control <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/> button → [All Settings] → [General] → [Reset to
            Initial Settings]</p>          
<h3 class="sub-tit">How to reset WebOS 24 / 25 TV (Models released from ’25 onward)</h3>
          <p>Press remote control [Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=076msnmZTeCvckVQaQ1eww&amp;portalId=P1" alt="Settings icon"/>] button → [All Settings <img style="height: 22px;vertical-align: bottom;" src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=fFWgO0r4Xbo0wMvq9QBbHg&amp;portalId=P1" alt="All Settings icon"/>] → [General]→ [System] → [Reset to Initial Settings]</p>          
<div class="img-only"><img src="https://gscs.lge.com:/gscs/support/fileupload/downloadFile.do?fileId=9uUuvMSVRsAkeknwMATrHw&amp;portalId=P1" alt="The reset button under the TV settings menu is being selected."/></div>
        </div>
      </div>
    </div>
    <p class="help-txt">This guide was created for all models, so the images or content may be different from your
      product.</p>  </div>
  
<script>
    (function () { function Accordion(groupNode) { this.accListNode = groupNode; this.buttons = []; this.buttons = Array.prototype.slice.call(this.accListNode.querySelectorAll('.accordion-trigger')); this.accPanels = []; this.buttons.forEach(button => { const accPanel = document.getElementById(button.getAttribute('aria-controls')); this.accPanels.push(accPanel); button.addEventListener('click', this.onClick.bind(this)); }); } Accordion.prototype.onClick = function (e) { const target = e.currentTarget; const pannelId = target.getAttribute('aria-controls'); const pannerEl = document.getElementById(pannelId); const toggled = target.getAttribute('aria-expanded'); if (toggled === "true") { target.setAttribute('aria-expanded', 'false'); pannerEl.setAttribute('hidden', ''); } else { this.buttons.forEach(btn => { btn.setAttribute('aria-expanded', 'false'); }); this.accPanels.forEach(accPannel => { accPannel.setAttribute('hidden', ''); }); target.setAttribute('aria-expanded', 'true'); pannerEl.removeAttribute('hidden'); window.scrollTo({ top: (window.innerWidth > 767) ? target.offsetTop : target.offsetTop - 50, behavior: "smooth" }); } }; const accordions = document.querySelectorAll('.cs-accordion'); accordions.forEach(node => { new Accordion(node); }); })();
  </script>

</body>
</html>
	
</div>

Help library

[LG Smart TV] Steps to Download, Install, and Remove Apps

Contact