Discover a smarter way of living.
Why choose LG ThinQ?
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![Numerous Products icon]()
Numerous Products
Connect to Google Assistant, Amazon Alexa and over 150 other services.
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![Intelligent Design icon]()
Intelligent Design
Make your smart home even smarter with LG ThinQ AI home appliances.
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![Seamless Integration icon]()
Seamless Integration
LG ThinQ is powered by machine learning for a fully personalized experience.
Build a smart home that's right for you
See LG ThinQ in action
Simplify your life with the LG ThinQ app
A smart home that gets you
Devices smart enough to take care of themselves
Conserving energy on your behalf
Do you need support for your LG product?
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Smart Diagnosis can help!
The LG Smart Diagnosis uses the latest technology to instantly troubleshoot
your problems and answer your queries swiftly and conveniently.
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LG Smart Diagnosis is the solution to your search for quick, convenient support
LG Smart Diagnosis not only gives you a diagnosis result if you're experiencing a problem, but it also contains lots of useful information to help you use and maintain your LG Products.
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Self Service Solution
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Call Centre Support
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![Save Money and Time]()
Save Money and Time
Using this advanced technology will result in you getting an instant answer, which also means there's no need to wait on the end of the phone for a response - saving you both time and money.
No need to call customer services for simple, easily solved problems.
Instead, you can use the simple selfdiagnosis feature :
Tag On Diagnosis : Just tag on and diagnose
Audible Diagnosis : Just press , listen, and diagnose -
![Easy and Convenient]()
Easy and Convenient
You no longer need to explain complicated and ambiguous issues to the call centre agent, as SmartDiagnosis will identify your problem
Use the Smart Diagnosis according to the guide on the App - once the issue has been recognised, you can call our customer services if you need further help to resolve the issue.
eg. booking an engineer.
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Download App for Smart Diagnosis
This application provides Smart Diagnosis for LG Smart products.
As well as providing a diagnosis service, it also offers tips & recommendations to maintain your product.
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Search the 'LG Smart ThinQ' in iTunes. or Google Play
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iPhone
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Android Phone
Discover the LG ThinQ product range
Take control of your smart home
Download the LG ThinQ App and manage all your devices in one place
**Products, services and available features introduced in videos or the website may vary depending on model or region/country.
***Alexa and Google Assistant are trademarks owned by others.
[Home]
1) For some TV models, you may need a remote control to use voice command.
[App]
1) Scan-to-cook feature is only available with partnering products. Limitations and exceptions may apply.
2) Magic tap mirror feature only works with limited LG phone models and the contents are limited to certain time and channels.
3) The speaker displayed at the smart reorder section is a product of Amazon.
[Technology]
1) Voice command control is only locally available.
[Services]
1) It varies depending on offer package.
2) Energy DR : Rewards are based on full participation during peak summer periods. Enrollment required. Terms and conditions apply. See https://www.eversource.com/content/ct-c/residential/save-money-energy/manage-energy-costs-usage/efficient-products/heating-cooling/wi-fi-air-conditioner-demand-response for full terms and conditions.
3) Demand Response program varies in applied area and period.
4) The actual app push notification may vary for ThinQ Care alerts.
Enrich your world with LG ThinQ, integrated into LG products ranging from mobile phones and televisions to refrigerators, washers, vacuums and more. Explore LG ThinQ and discover how it’s helping to create seamless connections at home—and on-the-go—making life good. See for yourself how communicating and sharing data across devices creates an easier and more personalized experience that enhances your life and frees you up to do the things that matter most. Here are a few of the products and experiences that await:
LG OLED and NanoCell TVs with ThinQ deliver next-level AI (Artificial Intelligence) and elevated viewing experiences right to your living room. Discover game-changing intelligence that creates a cinematic experience and a center for your smart home and beyond.
LG Appliances. When you choose appliances powered with LG’s intuitively smart AI technology, they go beyond just being appliances, to helping you manage your home and life. The InstaView™ Door-in-Door® refrigerator has Amazon Alexa built in so you can do it all with a few simple voice commands. Grocery shop, create a to-do list, listen to your favorite music and more. You’ll also find ThinQ technology on other appliances, including vacuums and washing machines.
What else can AI do for you? Explore LG’s newest innovations and stay connected with the latest smart solutions for the kitchen and the entire home—and discover how a connected life makes life good.