At a glance
Error codes on the display of an LG washing machine alert you to potential problems with your appliance. Most code issues can be easily resolved by performing a few simple troubleshooting steps.
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Select your washer from the options below to see error codes for your machine.
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Watch this video to learn about LG Front Load Washer - Understanding Error Codes.
Show Script[Washing Machine] Front Load Washing Machine Common Error MessagesAny error codes popping up on the control panel display? You may be able to solve a lot of them by yourself. Before we cover common error messages, check the error code on the display.
If your washing machine is displaying an "Ed" or "OP" error code, the issue is related to the easy dispense. Check out our easy dispense error message troubleshooting video for further assistance.
If your unit is displaying an "IE" error code, it means the water supply is inadequate. First, make sure the water supply tap is fully open. Next, check whether the water supply hose is kinked. If this is the case, straighten or reinstall the inlet hose. If the supply hose filter is clogged, it can decrease the water flow. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. If the water inlet filter is clogged, go ahead and clean it. Reinstall it and connect hose back to the washer. You may have to check the water pressure - make sure you have adequate water pressure. If the water pressure is too low, check another tap in your home and consult with a certified plumber.
If the unit is displaying a "UE" error code, it means your laundry is unbalanced. First, check whether the load is too small. If so, the drum may stop spinning or may be interrupted. Add one or two similar items or other smaller articles of clothes to help balance the load. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. Rearrange the load to allow for proper spinning, then close the door and press the start/pause button. It may take a few moments before the washing machine begins to spin again.
If your unit is displaying an "OE" error code, it means the water cannot drain. Check whether the drain hose is kinked or clogged. If this is the case, clean and straighten the drain hose. It can also be that the drain filter is clogged. If this is the case, clean the drain filter. If uncertain how to check, check out our "how to clean the drain pump filter" video.
If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle.
If your unit is displaying a "FF" error code, it means your unit is frozen. Check the water inlet and drain hoses. Also, check the drain filter to see whether the drain pump is frozen. Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. Cover the supply hose with a warm, wet towel to defrost the water supply hose.
If your unit is displaying a "PF" error code, it means you've experienced a power failure. This may occur if the power supply to the washing machine is interrupted during a cycle from a power outage. To fix this, simply restart the washing cycle.
If your unit is displaying the same error message as above, close the water tap and unplug the power cord. Please call your LG service center for support. Thank you for using LG washing machines!
Select the error code on your display:
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Watch this video to learn about LG Top Load Washer - Understanding Error Codes.
Show Script[LG Top Load Washers] Understanding Error Codes In LG Top Load Washing MachineLG makes it easy to diagnose problems that you may have with your top load washer should you run into any issues, saving you time from calls and services. If an issue occurs, your washer is programmed to display error messages that may help assist you in getting your machine up and ready again. In this video, we will go over some solutions for the OE, IE, dE, and UE error messages.
An OE error message may occur if the washing machine is draining water slowly or not draining at all. Check to see that the drain hose is properly installed. Make sure that the drain hose is not pinched, clogged, or frozen.
An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. Make sure that your water lines are properly connected and turned on. Check to see that the water lines are not pinched or bent and that there are no leaks. Next, check to see that your water inlet filters are not clogged. The water pressure must be between 14.5 and 116 psi.
If you receive a dE error message, this may mean that the washer lid is not closed properly. Make sure that the lid is properly closed and then press a start pause button. The washer will not spin unless the lid is completely locked.
A small uE error message is an indicator that your washer has detected an unbalanced load. This code will display while your washer is attempting to rebalance the load by adding more water and redistributing the clothes within the tub. Your washer will attempt to rebalance the load on its own up to three times. This is an automatic attempt and no action is required at this time. If you receive a UE error message and your washing cycle has been paused, this means that your washer was unable to balance a load on its own and manual redistribution is needed. Rearrange the items in the tub to help balance the load.
Select the error code on your display:
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Watch this video to learn about LG Pedestal Washer - Understanding Error Codes.
Show Script[LG Top Load Washers] Understanding Error Codes - SideKick™ Washer -We'll explore some common solutions to many of the error codes that could be displayed on your sidekick pedestal washer. Be sure to follow these solutions before you call for service.
The Sidekick drawer needs to be closed in order for the wash cycle to begin. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. The washer will then lock and begin its cycle.
If you notice an abnormal noise shortly after starting your wash cycle and closing the doors such as this and then the dE2 error code appears, means the drawer is closed but did not lock properly. Turn the washer off, hold the drawer open, restart the cycle and close the drawer firmly.
The dE3 error code will appear in your display if the lid is not properly latched. Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. Close the lid. Shut the drawer and restart the cycle.
An IE error code indicates that there is a problem with your water supply. Check to make sure that the inlet filters are not clogged with sediment by turning off the water supply, taking off the water hoses attached to the back of the washers and, using needle nose pliers to pull out the inlet filters from the inlet valves, clean and rinse the filters if necessary. When finished, follow the same steps in reverse and make sure that the water faucets are fully open and that the hoses are not kinked or pinched. You may also see an IE error code. If the Sidekick pedestal washer takes too long to fill with water, due to very low water pressure, problems with the drain hose could result in an OE error code. Make sure the drain hose is not clogged, kinked or pinched. Also, make sure the height of the drain is no more than 53 inches above the floor, as the washer cannot push the water any higher than that.
If the washer is full of water, it can be drained by selecting the rinse and spin cycle, followed by selecting the extra rinse option until you see the spin only indicator light on the display. If the tub is still filled with water, another option is to empty the water into a shallow pan by pulling the drain tube on the inner left side of the drawer. Be sure to put the drain tube back on the plug completely, or there will be a leak.
The washer will check each load for balance before it goes into the spin cycle. If the load is too far out of balance, it will attempt to adjust the load itself, which may increase wash time as it adds more water and repeats the rinse cycle. If these attempts fail, the UE error code will appear on a display and will pause the cycle until you open the drawer and try to redistribute the clothes more evenly before continuing with the cycle. This could also be caused by a mixed load with heavy and light items, or the load is simply too small, which you will then need to add additional items to help solve the problem.
Your Sidekick pedestal washer keeps track of the number of loads that you have washed, and it will let you know when it is time to run the tub clean cycle. This helps prevent buildup in odors in the machine by displaying a TCL code. Dilute 1/4 cup of bleach in a quart of water. Pour into the empty tub. Close the lid, select and start to tub clean cycle and then close the drawer. You can also use any of the commercial tub cleaning agents on the market. But remember, this is a very small tub, so use less if you can.
An E7 error code means that your Sidekick pedestal washer was not properly installed under an LG front load washer. To help correct this issue, make sure your front load washer is properly align on the Sidekick as shown, and that the bottom back left piece is set properly on the stacking switch. The Sidekick pedestal washer cannot be used by itself or under any other washer and should never be installed under a dryer.
Select the error code on your display:
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Select the error code on your display:
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Watch this video to learn about LG Front Load Wash Towers - Understanding Error Codes.
Show Script[Washing Machine] Front Load Washing Machine Common Error MessagesAny error codes popping up on the control panel display? You may be able to solve a lot of them by yourself. Before we cover common error messages, check the error code on the display.
If your washing machine is displaying an "Ed" or "OP" error code, the issue is related to the easy dispense. Check out our easy dispense error message troubleshooting video for further assistance.
If your unit is displaying an "IE" error code, it means the water supply is inadequate. First, make sure the water supply tap is fully open. Next, check whether the water supply hose is kinked. If this is the case, straighten or reinstall the inlet hose. If the supply hose filter is clogged, it can decrease the water flow. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. If the water inlet filter is clogged, go ahead and clean it. Reinstall it and connect hose back to the washer. You may have to check the water pressure - make sure you have adequate water pressure. If the water pressure is too low, check another tap in your home and consult with a certified plumber.
If the unit is displaying a "UE" error code, it means your laundry is unbalanced. First, check whether the load is too small. If so, the drum may stop spinning or may be interrupted. Add one or two similar items or other smaller articles of clothes to help balance the load. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. Rearrange the load to allow for proper spinning, then close the door and press the start/pause button. It may take a few moments before the washing machine begins to spin again.
If your unit is displaying an "OE" error code, it means the water cannot drain. Check whether the drain hose is kinked or clogged. If this is the case, clean and straighten the drain hose. It can also be that the drain filter is clogged. If this is the case, clean the drain filter. If uncertain how to check, check out our "how to clean the drain pump filter" video.
If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle.
If your unit is displaying a "FF" error code, it means your unit is frozen. Check the water inlet and drain hoses. Also, check the drain filter to see whether the drain pump is frozen. Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. Cover the supply hose with a warm, wet towel to defrost the water supply hose.
If your unit is displaying a "PF" error code, it means you've experienced a power failure. This may occur if the power supply to the washing machine is interrupted during a cycle from a power outage. To fix this, simply restart the washing cycle.
If your unit is displaying the same error message as above, close the water tap and unplug the power cord. Please call your LG service center for support. Thank you for using LG washing machines!
Select the error code on your display:
SUD Error Code
If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. This adds about 2 hours to the cycle time. If too many suds are detected during spinning, the washing machine stops to help prevent leaking.
Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. Reduce the amount of detergent used until there is no more sudsing. For more information, visit our Detergent and Additives Usage article.
CE Error Code
The CE error code indicates that there has been an over-current in the electrical circuit of the motor. It is caused by a short circuit, loose connection, ground fault or power surge.
To fix this:
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Unplug the washer for 10 seconds.
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Plug the washer back in and attempt to run a cycle.
If the CE error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
Cd Error Code
Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display.
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Cool down is set automatically when the drying cycle is completed.
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When clothes are not removed promptly when the drying cycle ends, wrinkles can form. The cool down feature periodically tumbles, re-arranges and fluffs the load to avoid wrinkles formation up to 4 hours.
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The message will continue to display until the clothes are removed, or the START/PAUSE button is pressed.
Child Lock Error Code
Hello and welcome to LG's step-by-step guide on how to set the control lock on your LG washing machine. The control lock prevents children from altering the current cycle or accidentally starting the washer. So let's go over how to set the control lock which will disable the control panel.
How to lock the control panel. To lock the control panel, first turn the power on. Next, press and hold the two buttons above the control lock marker at the same time for three seconds. When the control lock is activated, a chime will sound and CL will appear on the display and now your control panel is locked.
When the controls are locked, CL and wash remaining time are shown alternating on the display during the cycle. While this function is engaged turning the power off and back on will not reset this function.
How to unlock the control panel. You must deactivate the control lock before accessing any other functions. To do so, first make sure the power is on. Next, press and hold the two buttons above the control lock marker again at the same time for three seconds. The control panel will unlock and a chime will sound.
And that is how to set the control lock on your LG washing machine. It's that simple! Thank you for using LG washing machines.
CL is not an error code, but an indicator that the child lock feature is active. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted.
- Ensure the unit is powered on.
- press and hold the child lock button for 3 seconds.
To activate or de-activate child lock:
The child/control lock may not be a single button but instead a combination of two buttons required to activate/deactivate the feature
If you are unable to activate/deactivate the control lock feature, please contact us for further assitance
Contact UsdE Error Code
A dE error code means the washer is unable to lock it's door. This might be caused when:
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The door is not closed completely.
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The door is misaligned.
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A defective door latch is in place.
To fix this:
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Press POWER, and turn the machine OFF.
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Unplug the machine.
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With the power being disabled, press and hold the START/PAUSE button for 5 seconds.
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Plug the washer back in.
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Power the unit back ON.
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Press-in on the door firmly.
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Select any cycle, and press START/PAUSE.
If you cannot unplug the washer, power the washer OFF, and trip the circuit breaker.
To prevent future occurrence of the dE error:
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The drum can be fully loaded, but make sure that it is not tightly packed; this can force the door out of alignment.
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Avoid putting weight on or pushing down on the door while it's opened. By putting much strain on the door hinge can cause a misalignment.
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Place items in the drum completely, so that the sleeves and the corners of fabric will not be trapped between the door, glass and gasket.
dE1 Error Code
The dE1 error code indicates that the washer's door is open and not locked. The error may look like dE1, del or dEL on your unit's display.
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Unplug the washer for 10 seconds.
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Plug the washer back in, ensure that the door is completely closed, and restart the cycle.
To fix this:
If the dE1 error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
dE2 Error Code
The dE2 error code indicates that the washer door is closed, but not locking.
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Unplug the washer for 10 seconds.
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Plug the washer back in to ensure that the door is perfectly closed, and restart the cycle.
If the dE2 error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
FE Error Code
The FE error code indicates that the washer is overfilling. This is usually the result of faulty water valve.
To fix this:
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Close both water taps.
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In order to drain out any trapped water, power the washer back on, and press the spin speed button until no spin is selected, and press the START/PAUSE button.
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Once the washer has drained, restart the washing cycle.
If the FE error code persists, the unit will require a repair service. Request a repair with our 24/7 Chat Support.
PE Error Code
The PE error code indicates that the water level sensor is malfunctional.
To fix this:
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Unplug the washer for 10 seconds.
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Plug the washer back in, and restart the cycle again.
If the PE error code persists, the unit will require a repair service. Request a repair with our 24/7 Chat Support.
PF Error Code
The PF error code indicates a power failure. This may occur if the power supply to the washer is interrupted during a cycle from power outage.
To fix this:
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Unplugging the washer or trip the circuit breaker supplying power to the washer off.
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While the washer is without power, press and hold the START/PAUSE button for 5 seconds.
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Restore power and try to run a cycle.
If the PF error code persists, the unit will require a repair service. Request a repair with our 24/7 Chat Support.
tE Error Code
The tE error code indicates a heating error, usually caused by faulty thermistor.
To fix this:
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Unplug the washer for 10 seconds.
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Plug the washer back in, and press power button. Press the spin speed button until no spin is highlighted.
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Once the washer is drained, restart the washing cycle process.
If the tE error code persists, close the water taps and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
Buttons Won't Respond
If the cycle already started before buttons stopped responding, you may be pressing some options that cannot be added, or the child lock option is on.
Unable to select certain options.
Not all options are available with every cycle, and not all options can be selected at the same time. For example, on some models steam can not be activated with water plus.
But if the unit powers on, but none of the buttons respond, the unit may require a repair service.
Child Lock
The CL message means that the child lock feature is currently engaged. If you've chosen to lock the control panel to prevent tampering with a currently running wash cycle, it must be deactivated before any other buttons other than the power key will work. Child Lock is usually turned on and off by pressing either the PRE-WASH or TUB CLEAN key for 3 seconds. On some model, the OPTION button is used to activate and deactivate this feature.
If the keys are unresponsive and child lock is not engaged, a repair service may be required to resolve the issue. Request a repair with our 24/7 Chat Support.
tCL Error Code
A tCL error means it is high time to run the tub clean cycle.
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Empty the tub and pour in powder Washing Machine Cleaner. (Available near the detergent in most retail stores).
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Power on the machine and turn the knob to Tub Clean. if that is not an option, look for the Tub Clean button and press it, then start the cycle.
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To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle.
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The tCL message may continue to appear for a few cycles. Running the Tub Clean monthly will prevent this by keeping the internal components of the washer clean.
Hello and welcome to LG’s step-by-step guide on how to clean the tub of your LG washing machine. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors.
Here is how to clean the tub: First remove any clothing or items from inside washing machine drum and close the door. Next, open the dispenser drawer and add anti-lime scale powder, vinegar, or squeezed lemon juice to the manual wash compartment. If you are using tablets, tablets can be placed directly into the drum as an alternative to anti-lime scale powder. Close the dispenser drawer and turn the power on. Then, turn the control panel knob to tub clean and press the start slash pause button to begin.
After the tub clean cycle has ended, use a soft cloth to wipe the door seal and door to remove any moisture. Then, leave the door slightly open to let the inside dry out. If the inside is not completely dry, it may cause a bad odor or mildew to form.
And that is how to clean the tub of your washing machine. Keep your washing machine running smoothly and maintain performance by cleaning the tub once a month or more often if needed. Proper care of your appliance can extend its longevity.
Thank you for using LG washing machines.
UE or Ub Error Code
Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code.
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SMALL LOADS
- The weight of the load must be evenly distributed across the surface of the drum.
- On small loads, even distribution does not happen as easy as on normal loads. Clothing will clump together throwing the weight of the drum off during the spin cycle.
- Re-arrange the items in the drum, and restart the cycle.
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SINGLE, BULKY ITEMS
- Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum.
- For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other.
- Rearrange the items in the drum, and restart the cycle.
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LARGE ITEMS
- Large single items such as sheets, blankets, or comforters can cause the UE or Ub error due to uneven spread across the surface of the drum.
- Rearrange the items in the drum, and restart the cycle.
CE Error Code
The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts.
To fix this error :
The unit requires the service of a professional technician. Unplug the unit until the repair service is completed. For your convenience, Request a repair with our 24/7 Chat Support.
D3 Error Code
D3 error code displays as a result of a coupling part that is malfunctioning. The unit will require a repair service, request a repair with our 24/7 Chat Support.
DE Error Code
A dE error code means that the washer was not able to lock the drawer. This might be as a result of:
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The dE1 error code indicates that the drawer is not closed properly.
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Open and re-close the drawer as an attempt to clear the code.
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The dE2 error code indicates that the drawer is closed, but not locked.
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Turn off the washer.
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Pull the drawer open.
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Re-start the cycle.
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Close the drawer firmly.
To fix this:
To fix this:
If the dE error code persists, the unit will require a repair service, request a repair with our 24/7 Chat Support.
DL Error Code
A dL error indicates that the door latch switch is not functioning properly. There are possible causes that could lead to the display of this code, such as:
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An item could be caught inside the door.
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Remove items.
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Unplug the unit for 10 seconds.
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Plug unit back in, and try to start the cycle again.
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The door switch is malfunctional.
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The door latch itself has been damaged.
To fix this:
If the dL error code persists, the unit will require a repair service, request a repair with our 24/7 Chat Support.
DR Error Code
This is not an error. DR indicates that the unit has timed out, and it is automatically draining water in the unit.
This may happen in any of these two situations:
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If the unit is paused during the cycle, and left idle for 8 minutes without resuming the cycle.
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If the unit is powered on and left idle for 4 minutes without starting a cycle.
In both cases, DR will display to identify the action of the unit.
E6 Error Code
The E6 error indicates an error about the clutch. This error can occur when a coin or a foreign object is stuck between the pulsator and the tub.
To fix this:
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Remove every item in the wash tub.
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Look inside the washer to check the bottom.
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Check the seam between the drum and the pulsator to see if items such as a coin, zipper, or paper clip is stuck there.
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If any item is found, remove it by using a pair of pliers.
If the E6 error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
FE Error Code
The FE error indicates a fill error. The code displays when the water level gets too high. This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off.
To fix this:
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Turn off the water to the unit, perform a drain only or spin only cycle to drain out any excess water, then unplug the unit until repair service is completed.
If the FE error code persists, the unit will require a repair service, request a repair with our 24/7 Chat Support.
PF Error Code
The PF error code indicates a power failure. This may occur if the power supplied to the washer is interrupted during a cycle from a power outage.
To fix this:
- Unplug the washer or trip the circuit breaker supplying power to the washer off
- While the washer is without power, press and hold the START/PAUSE button for 5 seconds
- Restore power and try to run a cycle
If the PF error code persists, the unit will require a repair service, request a repair with our 24/7 Chat Support.
PE Error Code
The PE error indicates that there is a problem with the water level sensor.
To Fix This:
The unit requires the service of a professional technician. Unplug the unit until the repair service is completed. Request a repair with our 24/7 Chat Support.
sUD Error Code
When the washing machine detects too many suds, it will display this error code, and adds a sud reducing cycle. This adds about two hours to the cycle time. If too many suds are detected during spinning, the washing machine will stop to help prevent leaking.
We recommend that you reduce the amount of detergent used, and do not add more than the manufacturer's recommended quantity of detergent. For more information, visit our Detergent and Additives Usage article.
tCL Error Code
A tCL error means it is high time to run the tub clean cycle.
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Empty the tub and pour in powder Washing Machine Cleaner. (Available near the detergent in most retail stores).
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Power on the machine and turn the knob to Tub Clean. if that is not an option, look for the Tub Clean button and press it, then start the cycle.
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To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle.
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The tCL message may continue to appear for a few cycles. Running the Tub Clean monthly will prevent this by keeping the internal components of the washer clean.
tE Error Code
A tE error is a thermistor error.
This error will require the service of a professional technician. Unplug the unit until the repair service is complete. Request a repair with our 24/7 Chat Support.
dE1 Error Code
The dE1 error code indicates that the drawer is not closed properly.
To Fix This:
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Open and reclose the drawer to attempt to clear the code.
If the dE1 error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
dE2 Error Code
The dE2 error code indicates that the drawer is closed, but not locked.
If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly.
Follow these steps to correct the issue:
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Turn the washer off.
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Pull the drawer open.
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Restart the cycle
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Close the drawer firmly.
If the dE2 error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
dE3 Error Code
The dE3 error code indicates that the door did not properly close.
- Open the drawer.
- Verify that the film on the lid was removed. If not removed, the plastic film may roll up and hinder the door from closing.
- Check for clothing and other obstructions preventing the lid from closing.
- Close the lid firmly.
- Restart the cycle.
If the dE3 error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
IE Error Code
The IE error code indicates a problem with the water supply. Some causes of the IE error code are:
- Water faucets not being fully opened.
- Verify that the faucets are fully open at the source:
- Water hoses are kinked, pinched, or crushed:
- Verify that the hoses are not kinked.
- Low water pressure:
- Make sure there is appropriate water pressure and that the faucets are fully opened.
The recommended water supply pressure must be between 14.5 psi and 80 psi (100~552 kPa). If the water supply pressure is more than 116 psi, a pressure reducing valve must be installed.
- Check that the water inlet filters are not clogged with sediments:
- Turn the water supply off.
- Remove the inlet hoses from the back of the washer. Ensure to have a bucket available to drain the remaining water in the hoses.
- Using needle nose pliers, remove the filters.
- Clean and rinse the filters if necessary.
- Place the filters back into the unit, pushing them in.
- Reconnect the hoses and turn the water supply back on.
OE Error Code
The OE error code indicates a draining issue. Some possible causes of the OE error code are:
Drain hose is clogged, kinked, or pinched.
To fix this:
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Verify that there are no clogs on the drain hose.
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Make sure the height of the drain is no more than 53" above the floor. The washer cannot push the water any higher.
- How to drain the unit:
- Select the RINSE+SPIN option on the control panel.
- Press the EXTRA RINSE button 5 times until the SPIN ONLY indicator light on the display lights up.
- When the above RINSE+SPIN method doesn't work:
- Get a shallow pan.
- Remove the drain tube from the inner left side of the door.
- Drain the unit.
- Put the drain tube back on the plug, pushing it all the way in to prevent leaks.
E7 Error Code
The E7 error code indicates that the stacking switch is not working properly or that the SideKick™ is not properly installed under an LG Front Load Washer or Dryer.
- Check that the SideKick™ is properly lined up to the front load washer.
- Verify that the Stacking Switch is sitting correctly.
UE or Ub Error Code
The UE error code indicates an unbalanced load. This can happen when:
- The rebalancing operation was not successful.
- The load is too small.
- Heavy articles mixes with light items.
The unit will check each load for balance prior to going into the spin cycle. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. This may increase the wash time.
- Open the drawer and redistribute the articles.
- If the load is too small, additional time will need to be added to help solve the unbalanced load.
tCL Error Code
The tcL code indicates that it is high time to run a TUB CLEAN cycle to help prevent buildup and odors in the machine.
How to perform tub clean cycle
2. Power on the machine and turn the knob to Tub Clean. if that is not an option, look for the Tub Clean button and press it, then start the cycle.
3. To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle.
4. The tCL message may continue to appear for a few cycles. Running the Tub Clean monthly will prevent this by keeping the internal components of the washer clean.
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Washing machine tub cleaners can also be used. But because the unit is so small, the amount used should be less than for traditional washers.
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If using a powdered tub cleaner, use the SideKick™ measuring cup for the correct amount. If using a tablet, try not to use the entire piece.
Important tips:
dHE Error Code
dHE error code is caused by a temporary dry function error.
How to resolve the error:
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Power down and unplug the washer.
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Allow the unit to rest for 10 seconds and restore power.
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Power the unit back on and restart the wash cycle.
If the dHE error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Request a repair with our 24/7 Chat Support.
HE Error Code
HE error is a result of a temporary heater error.
How to resolve the error:
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Power down and unplug the washer.
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Allow the unit to rest for 10 seconds and restore power.
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Power the unit back on and restart the wash cycle.
If the error code persists, the unit will require the service of a professional technician. Request a repair with our 24/7 Chat Support.
SE Error Code
SE error code are indicates a sensor error.
How to resolve the error:
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Power down and unplug the washer.
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Allow the unit to rest for 10 seconds and restore power.
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Power the unit back on and restart the wash cycle.
If the issue persists, the unit will require the service of a professional technician. Request a repair with our 24/7 Chat Support.
Cd Error Code
A CD display indicates that the combo unit is in cool down mode
This is normal. When the drying cycle is complete the "CD" message displays. On LCD models a prompt for "END OF CYCLE" displays for 9 seconds. After that time, a prompt that says "PRESS ANY BUTTON TO UNLOAD THE ITEMS" and "UNLOAD" will alternate every 3 seconds.
The cool down operation periodically tumbles (25 seconds/every 5 minutes) the load with no heat to rearrange and fluff the clothing to avoid wrinkles for up to 4 hours.
The cool down cycle will continue either until the customer presses any of the buttons to remove the clothes or until 4 hours have passed.
Not Listed
If your specific error code is not listed here, please contact us for further assitance.
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